GenServicePro
One operating layer for generator service companies—from the customer and installed asset to dispatch, technician work, invoicing, and the next service decision.
Multi-tenant
Company workspaces
Office + field
Shared job context
Installable PWA
Primary mobile path
Offline outbox
Field update continuity
The operating problem
Service loses context when every handoff starts over.
A generator service team moves between customer calls, equipment records, schedules, technician notes, parts, photos, quotes, and invoices. Separate tools force the office and field to reconstruct the same job repeatedly.
GenServicePro organizes those decisions around one shared customer, location, and equipment record. The job arrives with its context; the completed work becomes the next piece of service history.
Connected workflow
Every completed action improves the operational record.
01
Know the customer
Keep contacts, locations, equipment, service context, and commercial history connected.
02
Plan the work
Turn service needs into scheduled work with the customer and installed asset already in context.
03
Equip the field
Give technicians an installable work experience for job details, status, notes, and photos.
04
Close the loop
Carry completed service into quoting, invoicing, follow-up, and the next maintenance decision.
The operating view
The installed base becomes a live service system.
Equipment, job activity, and customer context sit together so the team can see what exists, what needs attention, and what happened last—without losing the commercial trail that follows the work.
Platform design
One product, shaped for each place the work happens.
Office
One operational workspace
React-based office, sales, dispatch, and reporting workflows share the same customer and equipment context.
Field
Installable technician experience
The primary mobile path is a progressive web app with local state and an offline outbox for field updates.
Services
A governed application layer
An Express API and PostgreSQL-backed multi-tenant model coordinate business rules and durable records.
Product conversation